Privacy Policy

Preamble

La Chationnière is committed to ensuring that the processing of personal data carried out on https://www.chatonniere.com/ complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés). This data protection policy applies to the data processing carried out via the website https://www.chatonniere.com/. It informs you about the purpose(s) of the processing carried out, the legal basis for the processing, the recipients of the data as well as their retention period, the security measures (general description), the possible existence of data transfers outside the European Union or automated decision-making, the use and management of cookies, your data protection rights and how to exercise them.

Who is the data controller for the data processing carried out by this website?

The data controller for the data processing carried out by the website https://www.chatonniere.com/ is La Chationnière, located at 285 Allée de la Chatonnière 24630 Jumilhac-Le-Grand
To find out more, see the https://www.chatonniere.com/mentions-legales

Does this site collect personal data?

According to Article 4.1 of the GDPR, personal data is any information that allows you to be identified either directly or indirectly. This site collects personal data via its various contact forms. Personal data is freely communicated to the company La Chationnière by the data subjects by consenting to the processing and by taking note of the information notice displayed under the various contact forms. The data collected is adequate, useful, necessary and limited to the strict minimum. This includes identification data (surname, first name), professional data (company) and connection data (email address).

What are the purposes of the data collection?

The personal data collected through the various contact forms on the website serves the following purposes:

– Responding to messages from website visitors.
– Receiving and processing your requests relating to our activities.
– Creation and management of the customer account
– Sending marketing and commercial information;
– Satisfaction surveys;
– Management of prospects and customers;
– Development of commercial statistics
– Recruitment
– Technical administration in connection with service providers (third-party maintenance
applicative, hosting, domain name registrar, authority of
certification)
– Website security management

What is the legal basis for the processing carried out by this site?

The processing of your personal data by La Chationnière is based:

– Either on your consent for all cases where you provide your personal data yourself. Your consent can naturally be withdrawn at any time.
– Or on the performance of contractual or pre-contractual measures in the context of your request for a quote and the commercial relationship that may result from it.
– Or on compliance with a legal obligation, particularly regarding the exercise of your rights under the GDPR and the French Data Protection Act.

The “site owner” considers that, with the exception of commercial prospecting operations which require user consent, La Chationnière considers that all processing is necessary for the performance of the contract or for the collection of data within the framework of pre-contractual measures. Commercial prospecting operations are based on the consent of the data subject to the processing of their data.

What data is processed?

The categories of data processed:
– Identity;
– Contact details (email address);
– Date and subject of the request;
– Follow-up actions;
– Cookies;
– Activity statistics.

Mandatory nature of data collection:
– The contact form of the company La Chationnière requires mandatory data collection for the request to be properly taken into account.

Does this site use cookies?

When consulting this site, cookies (connection tracers) are placed on your computer, tablet or smartphone. La Chationnière can, notably with the help of cookies, make the content or information present on its website more relevant and adapt them to your personal needs. Under no circumstances can La Chationnière identify a user through a cookie. In practice, we use cookies to track audience measurements. The cookies used by La Chationnière on this website are therefore functional, technical and audience measurement cookies.
You can accept or refuse cookies from the cookie information banner or manage cookie settings using the “Cookie Management” menu at the bottom of the page. For more information on cookies, you can consult the CNIL website.

In order to make services more efficient, La Chationnière uses cookies for:
– session
– consent
– audience measurement

Can I object to these cookies?

Yes, in several ways. If you do not want this website to place cookies on your computer, you can block them:

– by using a browser that, by default, refuses cookies;
– by appropriately configuring your browser or by installing an additional component on your browser, specifically designed for cookie management;
– by configuring your browser so that it transmits to the website your wish not to be subject to “tracking” (“Do not track”). This website respects your choice.

Who are the recipients of the data processed by this site?

Your personal data is primarily intended for La Chationnière, the data controller. It is processed only for the purposes indicated above. Personal data concerning you may be processed occasionally by subcontractors of La Chationnière (within the meaning of Article 4.8 of the GDPR) in a strictly controlled manner. It is never communicated to third parties for commercial purposes.

Is personal data transferred outside the European Union?

Personal data collected by this website is not transferred to entities located outside the European Union. In the event of a contractual transfer of personal data, La Chationnière ensures that the recipients are based in the European Union. La Chationnière also monitors the GDPR compliance of all data recipients.
How is the personal data processed by this site secured?
La Chationnière is committed to protecting the personal data processed within the framework of this site, in accordance with the state of the art. The indications below are the main security measures to protect your personal data:

– All pages of the La Chationnière website are under the https protocol.
– The erasure of Personal Data is carried out at the request of the data subject or at the end of the retention period;
– An internal password management policy has been implemented in accordance with the guidelines of the National Agency for Information Systems Security (ANSSI);
– Data is stored on a 100% French data server respecting maximum technical security.

What is the retention period for personal data processed by this site?

All personal data collected from the “customer” user will be kept for the entire duration of the commercial relationship and for a period of 5 years from the end of said commercial relationship (for example from the date of your last purchase…), All personal data collected from the “prospects or prescribers” user will be kept for 3 years from the last contact from the user (for example a request for information on a product, a click on a hypertext link…).

Is the site secure?

Security measures are implemented in accordance with the information systems security policy (ISSP) of the company La Chationnière.

What are the rights of the persons concerned by the processing carried out by this site?

You can visit our website without having to reveal your identity and provide personal information about yourself. However, you can ask us to contact you via a specific form. We collect the individual data that you provide to us in the contact form, as well as in the emails you send us.
In accordance with the General Data Protection Regulation (GDPR) which came into force on 25 May 2018 and by LAW No. 2018-493 of 20 June 2018 relating to the protection of personal data known as LIL3 and Ordinance No. 2018-1125 of 12 December 2018 taken in application of Article 32 of Law No. 2018-493 of 20 June 2018 relating to the protection of personal data and amending Law No. 78-17 of 6 January 1978 relating to information technology, files and liberties, you have the following rights:

– access to your personal data and information concerning it;
– rectification, deletion and portability of your personal data;
– restriction of and opposition to the processing of your personal data;
– withdrawal of your consent.

You also have (where applicable) the right to formulate general or specific directives relating to the retention, erasure and communication of your personal data after your death or the right to be forgotten.

How can I exercise my rights provided for by the GDPR and the French Data Protection Act?

Your requests can be made in different ways:

– By email by writing to camping@chatonniere.com
– In person by presenting yourself at the reception of the company La Chationnière, located at 285 Allée de la Chatonnière 24630 Jumilhac-Le-Grand
– By post by writing to the company La Chationnière, located at 285 Allée de la Chatonnière 24630 Jumilhac-Le-Grand
– If you feel, after contacting us, that your rights over your data are not being respected, you can address a complaint to the CNIL.

Please formulate each of your requests by one of the means above, attaching a copy of an identity document.

For a request for the right of rectification:
If you believe that information concerning you is incorrect and should be rectified, please indicate precisely the inaccurate or incomplete data concerning you, and provide all information allowing it to be corrected or completed (Article 15 of the GDPR).

For a request for the right of erasure:
Please indicate precisely the data concerning you for which you are requesting erasure, and the reasons for your request (Article 17 of the GDPR).
Note: this right is not absolute, La Chationnière may be obliged to keep information concerning you, particularly in the context of managing the commercial relationship (invoice management, litigation management) and in the context of documentation and the provision of proof relating to the exercise of your rights.

For a request for restriction of processing:
Please indicate precisely the data concerning you for which you are requesting restriction of processing, and the reasons for your request.
Note: this right is not absolute, La Chationnière may decide to continue processing your data (Article 18.3 of the GDPR). Restriction, if implemented, may result in the suspension of services provided by La Chationnière (access to work and deliverables, receipt of information, etc.). These consequences will be described to you in the letter acknowledging receipt of your request for restriction of processing.

For a request for the right to object:
Please indicate precisely the data processing concerning you to which you wish to object, and the reasons for your request.
Note: this right is not absolute. Please indicate precisely the processing for which you object to the management of your personal data, and the reasons for your request (Article 21 of the GDPR).

For a request for the right to portability:
Each user can at any time make a request for data portability in order to recover the personal data that the company La Chationnière has collected about them in the context of processing based on consent and on the basis of a contract.
If you wish the data to be transmitted to another data controller in a standard format, please specify this and provide the contact details of that other data controller.