FAQ
Bookings & stay
What are the opening dates and times for the campsite?
The campsite is open from April to September. In low season, we welcome you from Monday to Sunday, 8.30 am to 12.30 pm and 3 pm to 7 pm. In high season, we are open from Monday to Sunday until 8 pm.
What is the minimum length of stay at the campsite?
Our campsite welcomes you for short stays, with a minimum of 2 nights in low season and 3 nights in high season for rental accommodation. For camping pitches, one-night stays are possible throughout the season.
What payment methods are accepted for bookings?
We accept the following payment methods: cash, debit/credit card (Mastercard and Visa), paper and Econnect holiday vouchers (Chèques-Vacances), and bank transfer.
What are the cancellation and refund conditions?
We offer cancellation insurance to our guests (Campez-couvert by GritchenAffinity), which allows for a full or partial refund of the stay for those who have taken out the policy.
How do I book a pitch or accommodation at Camping La Chatonnière?
You can book your pitch or accommodation directly online. You can choose your preferred pitch at the time of booking. We will do our best to accommodate your preference where possible.
Are pets allowed at Camping La Chatonnière?
Yes, our campsite accepts pets on the grounds and in the rentals. The number of animals per pitch or rental is limited to 2. An additional security deposit of €100 will be required for rentals.
What time are arrivals and departures at the campsite?
We offer arrivals and departures every day of the week. For camping pitches, arrivals are from 12 pm and departures must be before 12 pm. For rentals, arrival is from 4 pm and the accommodation must be vacated before 10 am.
Is the campsite quiet?
Yes, Camping La Chatonnière is a small-scale family campsite located in a preserved natural environment. We do not offer noisy evening entertainment in order to preserve the peace and quiet of our holidaymakers.
Accommodation & facilities
What types of accommodation are available at Camping La Chatonnière?
We offer mobile homes with river views, safari tents, glamping-style mobilodges, as well as large camping pitches for tents, caravans, vans, and motorhomes.
What is a safari tent and how is it different from a mobile home?
A safari tent is a glamping-style accommodation that combines comfort with immersion in nature. Unlike a traditional tent, it sits on a solid structure covered with stretched canvas, offering more durability and comfort. It generally features two bedrooms, a sociable living space, and a fully equipped kitchen for self-catering.
The main difference from a mobile home lies in its openness to the outdoors and the absence of private sanitary facilities. The safari tent prioritises an experience closer to nature, while offering a higher level of comfort than traditional camping.
Are bed linen and towels provided in the accommodation?
Bed linen and towels are not provided in the accommodation. However, you can hire them for an extra charge:
- Bed linen set, 1 person €11, 2 people €13,
- 3 towels €9.
Does the campsite have a swimming pool?
No, Camping La Chatonnière does not have a swimming pool. We favour a natural environment with direct access to the Isle river and a shaded sandy beach, ideal for swimming and relaxing with the family.
For holidaymakers wishing to use a pool, the municipal swimming pool in Jumilhac-le-Grand is accessible just a few minutes from the campsite during July and August.
Can you swim in the river at the campsite?
Yes, the campsite has direct access to the Isle river and a natural sandy beach that is popular with families during the summer. Swimming takes place in a preserved natural environment.
Is the campsite suitable for anglers?
Camping La Chatonnière is a certified ‘Hébergement Pêche’ (Fishing Friendly) site. Located on the banks of the Isle river, it provides direct access to fishing spots. Fishing permits are available at reception, and introductory sessions are offered during the summer in partnership with the Fishing Federation.
Location & access
Where exactly is Camping La Chatonnière located in the Dordogne?
Camping La Chatonnière is ideally located for exploring the Périgord Vert. Nearby, you can visit the Château de Jumilhac, enjoy hiking, fishing, canoeing, gold panning, rail-biking, or discover the villages of Saint-Yrieix-la-Perche and Thiviers.
What activities are available near the campsite in the Périgord Vert?
Numerous activities are available near the campsite: chateaux, canoeing, hiking, caves, rail-biking… Find the top 10 places to visit and things to do in the Périgord Vert on our dedicated page.
Are there shops and restaurants near the campsite?
There is a tourist office, a pharmacy, a cash machine, a supermarket, a tea and coffee shop, and a chateau nearby. You will also find a grocery shop directly at the campsite reception selling local products, cold drinks, ice creams, essentials, and gas. In the evenings, we also offer takeaway meals upon reservation.
